Shipping policy
objective
Ensure that consumers receive their goods smoothly and that the shipping process is transparent and traceable.
Shipping time commitment
Standard shipping time: 20-40 working days for all EU member states.
Transit time is calculated from the time the order is confirmed.
Optimization measures
Leverage advanced data analytics tools to optimize inventory management and reduce unnecessary cross-border shipments.
Strengthen cooperation with local logistics partners to ensure optimal transport routes.
Notice of Delay
In the event of a delivery delay, we will proactively notify the customer within 24 hours and update the estimated delivery date.